Privacy Policy - Garden Maintenance Gunnersbury

Welcome to Garden Maintenance Gunnersbury. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and address.
Service Information: Details about the garden maintenance services you request.
Payment Information: Billing details necessary to process payments.
Technical Data: IP address, browser type, and operating system information.

How We Use Your Information

Your information is used to provide and improve our services. Specifically, we use your data to:

Process Transactions: Handle payments and manage billing.
Service Delivery: Schedule and perform garden maintenance services.
Communication: Respond to inquiries, send updates, and provide customer support.
Improve Services: Analyze usage patterns to enhance our offerings.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: To fulfill the services you have requested.
Legitimate Interests: To improve our services and communicate effectively.
Consent: When you have given explicit permission for specific uses of your data.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following scenarios:

Service Providers: We may share information with trusted third-party providers who assist in operating our services.
Legal Requirements: We may disclose information when required by law or to protect our rights.
Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Protecting data during transmission and storage.
Access Controls: Restricting access to personal data to authorized personnel only.
Regular Audits: Conducting periodic reviews to ensure data security practices are up to date.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services and improve functionality. You can choose to accept or decline cookies through your browser settings.

Your Rights

You have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data under certain conditions.
Restriction of Processing: You can request that we limit the processing of your personal data.
Data Portability: You can request to receive your data in a structured, commonly used format.
Opposition: You can object to the processing of your personal data for certain purposes.

Exercising Your Rights

To exercise any of your rights, please contact us through the provided channels. We will respond to your request within a reasonable timeframe.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms outlined, please do not use our services.

Thank you for choosing Garden Maintenance Gunnersbury. We value your trust and are dedicated to protecting your privacy.